Privacy policy

Privacy Policy — GM Nest Co. | Last Updated: May 28, 2026

At GM Nest Co., we are committed to protecting your privacy. This policy describes how we collect, use, and safeguard your information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), the Canadian Anti-Spam Legislation (CASL), and applicable U.S. state privacy laws.

Information We Collect — Personal details (name, address, email, phone), payment details (processed by third-party providers, never stored by us), and device data (IP address, browser type, cookies).

How We Use Your Information — To process and fulfill orders, communicate about your purchase, prevent fraud, and send promotional communications only where you have provided express consent as required by CASL.

Sharing Your Information — We share data only with Shopify (to power our store), payment processors, and shipping partners. We do not sell or rent your personal information.

Cookies — We use cookies to improve your browsing experience and analyze traffic. You may disable them in your browser settings, though this may affect site functionality.

Data Retention — Order records and associated personal data are retained for up to seven (7) years for tax and legal compliance. Marketing data is kept for up to two (2) years from your last interaction or until consent is withdrawn. Data no longer needed is securely destroyed or anonymized.

Data Breach Notification — If a data breach poses a real risk of significant harm, we will notify affected individuals and relevant regulatory authorities within seventy-two (72) hours of confirming the breach, in accordance with PIPEDA and applicable legislation.

Your Privacy Rights — You may access, correct, or request deletion of your personal information, withdraw marketing consent at any time, and (for U.S. residents) opt out of data sale or sharing under applicable state privacy laws. Contact us at customerservice@gmnestco.com to exercise these rights.

Third-Party Links — Our website may link to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

Data Security — We apply reasonable administrative, technical, and physical safeguards. No internet transmission is fully secure, and we cannot guarantee absolute security.

Changes to This Policy — We may update this policy to reflect changes in our practices or applicable law. Updates will be posted here with a revised effective date.

Contact Us — customerservice@gmnestco.com